Return Policy

What is your return policy?

Damages must be reported within 3 days of receiving merchandise or cannot be returned.

We accept returns for online store credit only for non-final sale items when postmarked within 30 calendar days from the date you receive your order.

Items marked with Final Sale cannot be returned, refunded or exchanged. For any questions, please contact cburnette@shoplovemagnolia.com.

Items must have no signs of being worn to be eligible for return. Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.

If any returns do not meet these requirements, you will be contacted and the items will be returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.

Gift Cards and Final Sale/Clearance category items are final sale and may not be returned or exchanged.

How should I send my return back?

Please refer to the Return Policy above to ensure that your return meets the criteria stated.

You may use the shipping carrier of your choice and will be responsible for paying postage. Please keep a record of the tracking number. Shipping charges will not be reimbursed.

Return shipping costs are not reimbursed by Love, Magnolia. If you received damaged or incorrect merchandise, please reach out to our Customer Service department at cburnette@shoplovemagnolia.com so that we can help you with a return label.

SEND RETURNS TO:

Love, Magnolia Returns Dept.
Order #_________________
3446 Winder Hwy Ste M-360
Flowery Branch, GA 30542

RETURN PACKAGING

You are free to return your item(s) in the original packaging or whatever packaging you choose. Please do not staple any bags as it can damage the item(s).

REFUNDS & PROCESSING TIME

It can take up to two weeks to fully process your return and reimbursement. Refunds will be issued to the original method of payment. Your banking institution may require additional days to process and post this transaction to your account.

ORDER STATUS

How do I change or cancel my order?

If you need to make any changes to your order, please email cburnette@shoplovemagnoila.com immediately after making your purchase. Once your order has been processed, we will be unable to modify the contents of your order. Changes in price, items going on sale and/or promotional codes are not valid on previous orders. We will be unable to modify orders placed prior to price changes. Orders cannot be cancelled once they have begun processing. We apologize for any inconvenience and will do our best to assist you.

How do I know if my order was placed?

Once you have completed your order, a confirmation email will be sent to the email address associated with your account.

QUESTIONS and CONCERNS

If you believe that you have received DEFECTIVE merchandise or that we shipped incorrect merchandise, or if you have any questions or concerns please contact us immediately at cburnette@shoplovemagnolia.com or give us a call at (404) 913-2652 and leave us a message. If we do not answer, your call will be returned as soon as we are available.